Journal
Ideas about AI,
systems and better work.
Practical perspectives on where AI creates leverage, how to build capability without losing the human judgment that matters, and what I have learned from 20+ years of making systems work.

Grow output before you grow headcount.
Before creating another permanent role, test what should be automated, systemized, delegated or still owned by a person.
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AI is the leverage. Experience is the advantage.
The tools are new. The work of deciding what should exist, making complexity usable and building systems people can actually use is not.
Read the article →The through-line
I build what organizations need when the answer is not obvious.
The Journal is where I explain the thinking behind the work. The case studies show what happens when that thinking becomes something real.
See selected work